Frequently Asked Questions
1. What is your MOQ (Minimum Order Quantity)?
For stock shoes, MOQ depends on the specific lot — many lots can be ordered in mixed sizes and styles with a low entry quantity. Tell us the style numbers you are interested in and we will quote the exact MOQ.
2. Can I mix different styles in one order?
Yes. Mixed lots are one of our strengths. You can combine different styles, sizes and colors across our stock inventory in one shipment.
3. How do I get a quotation?
Send us an inquiry with: (1) style links or photos, (2) quantity per style, (3) size breakdown, (4) destination port/country, (5) your target price if available. We reply within 24 hours on business days. See our Samples & Quotation page for details.
4. Do you provide samples?
Yes. Stock samples can usually be arranged quickly. Sample cost and courier fee are quoted case by case, and sample cost can be deducted from your bulk order.
5. How long is the lead time?
Stock items: usually shipped within days after order confirmation. We always confirm the delivery schedule before you commit.
6. Which trade terms do you support?
We commonly work with FOB, EXW and CIF. See our Shipping & Trade Terms page for details.
7. How do you control quality?
Every lot is inspected before shipment. We can provide inspection photos/videos, and third-party inspection is welcome. If there is a quality issue confirmed after delivery, we will negotiate replacement or compensation in good faith.
8. Do you ship worldwide?
Yes. We ship by sea freight to most countries, or via your designated forwarder — we follow your logistics arrangement. Tell us your destination and we will work out the details.